Privacy Policy

Privacy Policy

Introduction

Welcome to https://online-casino-payments.surepickspro.com (hereinafter referred to as “Online Casino Payments,” “we,” or “us”). We are dedicated to maintaining a transparent and secure environment for our users, ensuring their privacy is protected at all times. This Privacy Policy details how we collect, utilize, and safeguard your personal data in accordance with international privacy laws, including but not limited to PIPEDA (Canada), Law 25 (Quebec), GDPR (EU), LGPD (Brazil), CCPA/CPRA (California), CPA (Colorado), UCPA (Utah), CTDPA (Connecticut), VCDPA (Virginia), POPIA (South Africa), and more.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to external links or third-party platforms accessible from our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines the practices when users engage in the following activities:

  1. Utilizing our applications, services, or products as an authorized user.
  2. Visiting websites linked to this Privacy Policy.
  3. Receiving communications from us via email, calls, text messages, or newsletters.

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details required for account creation and management, such as name, username, and password.
  • Payment Information: Transaction details, payment method information, and billing addresses.
  • Financial Information: Bank account numbers, credit card details, and financial records related to transactions.
  • Purchase Information: Items purchased, quantities, prices, and purchase history.
  • Mobile Device Identifiers: Unique device IDs, operating system, and mobile network data from your smartphone or tablet.
  • Location Data: GPS coordinates and information about your location when using our apps or visiting our websites.
  • Feedback: Comments, reviews, and ratings you provide to enhance our services.
  • Social Media Information: Data obtained from social media platforms when you interact with us on these networks.
  • Product Information: Preferences, interests, and product interactions to personalize your experience.

We gather this data through various means: user input forms, account settings, browsing activities, automated tracking technologies (like cookies), and third-party service providers.

Cookies

Cookies are small text files stored on your device when you visit our website or use our applications. We employ cookies for the following purposes:

  • Strictly Necessary: These ensure core functionalities of our platform, like login sessions and page navigation.
  • Preferences: Customizing user preferences and settings to provide tailored experiences.
  • Analytics: Tracking user behavior and site performance to improve our services and products.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

The duration we retain personal data depends on the purpose for collection and local legal requirements. We adhere to the following guidelines:

  • Data required for providing services is retained as long as necessary for that purpose or until you request its deletion.
  • Financial and transaction data may be stored for longer periods due to regulatory requirements, typically 7 years.
  • Once the data is no longer needed for the above purposes, we securely delete or anonymize it from our systems.

Security Measures

We have implemented robust security protocols to safeguard your personal data:

  • Encryption of data during transmission and at rest to protect against unauthorized access.
  • Engaging secure third-party processing partners who adhere to strict privacy standards.
  • Regularly updating our security measures to adapt to emerging threats.

Children’s Privacy

Our services are not intended for individuals under 18 years old, and we do not knowingly collect personal data from children in this age group.

Your Rights (Data Subject Rights)

Depending on your location, you have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Have inaccurate data corrected or updated.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data in specific circumstances.
  • Restriction: Limit the use or processing of your data under certain conditions.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data subject rights.

To exercise these rights or for data-related inquiries, please contact our privacy team at [email protected] or through postal mail at:
[Privacy Team Contact Address]

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Substantial changes will be notified via a prominent notice on our website, and updated policy versions will be available upon request.

Contact Information

For any privacy-related questions, concerns, or requests (including unsubscribe requests), please reach out to our dedicated privacy team:
Email: [email protected]
Address: [Privacy Team Contact Address]